I’m honestly disappointed with how WFH requests are handled in CTS.
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I don’t think it was ever really about policy or HR approval. I truly think it comes down to whether your manager stands up for you. There are plenty of people at my company who have full-time WFH because of who their manager is, while others aren’t allowed because of the “policy.” I really wish there was more consistency across teams.
Are you working in India? At onshore, it totally depends on the the customer.