My manager just said I talk too much on calls, and they're right. I'm trying my best to stop giving a full pitch and actually start having a dialogue, but it's hard for me. How can I learn to shut up and listen without feeling like I'm losing control or holding back important details?

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It's just a matter of self-discipline and it's something you have to consciously work on. Keep notes in front of you if that helps, literally written reminders to let the other person talk. Once you get used to doing it, it will become second nature, but at first it can be a challenge.

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Good advice!

Say something then press mute.

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Practice it. If you know you've got the tendency to launch into full pitch mode when you hop on a call, jot down what that typically sounds like and cut as much from it as you can. What's most important for them to hear? What isn't? What can you say that's most likely to pique curiosity and give the prospect opportunity to respond so the convo doesn't become so lopsided?

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I agree with Linked in 1. That is something I had to do, say something and then mute myself to keep from talking. It actually really helped me to stop talking as much.

I agree! LinkedIn 1 is a genius!!!

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