What is the reasoning for having front line managers who have never performed the job functions that they are managing?

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If you pick the right people, they can learn the front line job and offer an outside perspective to improve processes or overall deliverables. Have to pick the right people!!

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It's just an odd cultural norm.

As a manager, you spend far more of your time managing politics or people. You become far more valuable as a manager with people skills as opposed to a manager with process skills. Poor performers will expose themselves, or the new manager will be given a heads up on people as they step into role.

Still doesn't make sense for a front line manager. Majority of the ones I've dealt with understood the job function they oversaw. I could see that skills wouldn't matter for department heads though

Sometimes it's more about managing the people and customers than it is actually performing the job function but i think this is industry dependent

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