What’s the best piece of HR advice you’ve received that you still use today?

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I had a boss who used to say "remember we're dealing with humans, not resources." That sounds trite at first, but it is a sentiment worth remembering. We can get wrapped up in rules and regulations, but human situations are often complicated and require human judgment.

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That’s very true, that’s one that will stick with you.

Nothing's personal. It can be very easy to take things personally when you're in HR but that will become your downfall. If you can become resilient and never take anything personally, you will succeed.

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Yes it can be, I find that hard sometimes and I keep having to remind myself that it’s nothing personal.

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