WWYD? I went shopping this weekend and splurged on an expensive pair of heels. I went from the store to dinner with friends and put the shoes on before heading out. They felt different when wearing them and then the next morning I realized they were not the shoes I picked out in the store. Now they are worn and there was a card in the box that explicitly said no returning after being worn. Who’s at fault? The store for giving me the wrong shoes or am I screwed that I wore the shoes?

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How can you wear a pair of shoes and not realize that those were not the shoes you selected at the store? I understand going back home with the wrong pair of shoes but, wearing the shoes and then realizing they were the wrong pair? Thats on you, not the store.

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Girl it took you a day to realize they were different though

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Which store? What does your receipt say? I’d definitely call them or go there and try to see if you can make an exchange. This seems like (hopefully) an honest mistake on both sides

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My sales rep is going to help me return them, Nordstrom’s excellent customer service is alive and well!

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