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A community for all those who work in Community Management to connect, share, and ask questions.
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Hi! I'm in the last round for a CM role, and this involves a "technical interview". Has anyone here gone through or given one, and would you be willing to share a few questions you were … more

Considering a move from a group manager role with 14 individuals and two team leaders to an M4 level manager at NVIDIA overseeing 7-10 people. Current role involves managing managers, but with limited… more

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I am having a hard time explaining how my skills as an experienced Property Manager will translate into other positions. Any ideas?

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A Community Manager must be fully in the loop regarding a company's vision. 🔄🎯 #CommunityManagement

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🔥Week 1.2 of the BUGS ⚇ Job Hunt Update🔥 How's the job grind treating you? Any wins we should celebrate? 🎉 📣 There's VALUE in researching a company's values to see if they mesh with yo… more

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As a manager what would be a gift you would appreciate??

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I know the job market isn't great for a lot of industries right now. How is it for community managers? I have been freelancing for a few years but miss having a steady job. Not sure if this is the… more

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For any CMs considering changing fields of work, what new field are you looking to step into and what steps are you actively taking to make this change real?

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Over two consecutive quarters, I exceeded sales and leasing budgets, resulting in a 15% increase in income. Additionally, I reduced budget expenses, leading to a 10% increase in net operating income.

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Does anyone's roles include Discord moderation? What's your salary like? I am at 64K CAD

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4 day work week is an option helps to relieve the stress of the job and relieves the work life balance. Its a great idea.

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I ended up finding out that a 10-year-old girl circumvented her way to our somewhat adult-content oriented community. Ways to protect from this better?

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How do people here feel about having sponsored content or advertisements within forums? Do you think it compromises the "authenticity and integrity" enough to make an impact?

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I am seeing a lot of false information on our platform but I do not have the time to be fact-checking every post. Should I take this up with my manager or leave it be? Don't want to overreach or u… more

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We had a community member write to us asking to moderate the community more for profanity. This is silly, no? I curse like a sailor so I have no real reference point lol

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Our community does not allow for hate speech, political speech, etc. Do you think online communities should have clear guidelines on political discussions and contentious topics? If so, how do you def… more

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I find that sometimes people just come to our community to vent and be mean. Anyone else?

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I've seen this implemented on many sites. Fake traffic and "members recently online" is another way of masking true online activity. Is this recommended for a site with low traffic? I gu… more

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If there was one thing you wish you knew as a beginner community manager that you know now, what would that one thing be? For me it would have been focusing on the community and not on the numbers.

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I want to create a chatroom! I want to have rooms and users can join them, but I can't find good software for creating this type of thing. Do you have suggestions? Something like Slack but that do… more

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I am looking into a project that requires a "suggestion voting" system for one particular part of it. I have been looking a little, but haven't managed to find much on which forum softwa… more

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A lot of the admins here are very experienced and great forum admins that own forums with a variety of niches. So, sometimes I'll be sitting at my desk and think of ideas for a forum but then I… more

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Can you think why 95% of people are just "lurkers"? One idea I have is that they feel that they are not being heard.

I'm thinking of doing some contests to increase engagement. What have your experiences been with these?

I use discourse. What platform are you using for the same purposes? Pros/cons?

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Do you send out surveys to your community members? Are they well received?

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I have a list of about 10 questions I ask my community members. What are some important questions you ask your community members? Maybe we can get/share some here.

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Do you use the PEST analysis? I started to and it's actually working well.

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I've been struggling with find a new forum niche for awhile now. Now I'm considering starting a conspiracy forum. Looking around there isn't much in the way or discussion boards on the sub… more

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Have any of you heard of Talkbase? I'd love to hear about your experiences, standout features, and any pros and cons.

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I'm struggling to find a balance between promoting my organization's products/services and maintaining an authentic community. Any advice would be appreciated.

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I recently had a situation where two community members got into a heated argument and we don't have a policy of taking down posts etc but it was VERY toxic. How do you handle these things?

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What metrics do you use to evaluate the "effectiveness" of initiatives?

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I'm planning a community event but unsure how to make it engaging and valuable and have payoff for us hopefully. What types of events or initiatives have you organized that resonated well and that… more

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I'm exploring different community management tools. What are your go-to platforms or software for community management and why would you recommend?

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I've noticed a decline in member participation recently. What tactics or incentives have you used to re-engage members and increase their involvement?

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I'm interested in fostering diversity and inclusion within my community. What strategies have you implemented to ensure an inclusive and welcoming environment for all members?

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I'm new to community management and looking for resources to stay updated on industry trends and best practices. What are some blogs, forums, or websites do you recommend?

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I have a project of making an Instagram account for local students, so they can sell their own paintings. On the other side, I'm thinking of adding a space for people to know about local painting … more

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I got offered a job with a startup company. Are any CM's here with startups? What has been your experience? Any red flags I should know of?

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