Community Managers

I use discourse. What platform are you using for the same purposes? Pros/cons?

Do you send out surveys to your community members? Are they well received?

I have a list of about 10 questions I ask my community members. What are some important questions you ask your community members? Maybe we can get/share some here.

Do you use the PEST analysis? I started to and it's actually working well.

I've been struggling with find a new forum niche for awhile now. Now I'm considering starting a conspiracy forum. Looking around there isn't much in the way or discussion boards on the sub… more

Have any of you heard of Talkbase? I'd love to hear about your experiences, standout features, and any pros and cons.

I'm struggling to find a balance between promoting my organization's products/services and maintaining an authentic community. Any advice would be appreciated.

I recently had a situation where two community members got into a heated argument and we don't have a policy of taking down posts etc but it was VERY toxic. How do you handle these things?

What metrics do you use to evaluate the "effectiveness" of initiatives?

I'm planning a community event but unsure how to make it engaging and valuable and have payoff for us hopefully. What types of events or initiatives have you organized that resonated well and that… more

I'm exploring different community management tools. What are your go-to platforms or software for community management and why would you recommend?

I've noticed a decline in member participation recently. What tactics or incentives have you used to re-engage members and increase their involvement?

I'm interested in fostering diversity and inclusion within my community. What strategies have you implemented to ensure an inclusive and welcoming environment for all members?

I'm new to community management and looking for resources to stay updated on industry trends and best practices. What are some blogs, forums, or websites do you recommend?

I have a project of making an Instagram account for local students, so they can sell their own paintings. On the other side, I'm thinking of adding a space for people to know about local painting … more

I got offered a job with a startup company. Are any CM's here with startups? What has been your experience? Any red flags I should know of?

I’m trying to get into a job where I can do community analytics and management for a gaming company. Does anyone have any suggestions for portfolio projects I can include on my resume to showcase that… more

I'm thinking of building some bots for discord and would love to understand how you guys use the app and some challenges you face.

I'm fairly new in the community manager business and I need a planification model for my publications on social media. Suggestions please.

I've been working in the psychology field for a while now, and I've got some past experience as a secretary under my belt. I've been really intrigued by the world of community management a… more

Are there any great online resources for community development - courses, communities, podcasts, etc.?

I've recently started this new job, and I feel scared that I'm not going to be able to actually increase engagement across all social media platforms. I know that's what I'm supposed t… more

Does anyone in this group have experience working for International Rescue Committee?

Is it difficult to find freelance community management jobs online? What's the best platform to try to connect with companies looking for freelancers?

Anyone have any experience with UpStart Lab? I saw a listing and it looks like a remote opportunity. I'd love to hear about your experiences. What kind of work is it, and what's the culture li… more

What does a "Storytelling and Engagement Manager" role typically entail? Is it different from other content or community management?

Would you rather work for a private or public company if you could choose anywhere? I love the sense of mission working for a non-profit or similar company, but the culture has been toxic at the non-p… more

I freaking love planning events! Tell me about your favorite events to plan each year!!

How can I make a good impression at an interview? I have had several interviews in the last 5 months and haven't gotten anywhere with any of them. I want to come across as confident. I really need… more

Does anyone else find it stressful working in social media? I'm really wondering if all the time I spent on social media is actually detrimental to my mental health.

Is 80k average for an engagement manager? I was just offered a new position starting at 80k. I have about 4 YOE as a community manager before now. I'm in KCMO, if that makes a difference.

I have a B.A. degree in English, but I've been surprised to find out how many CMs don't have degrees. Is it unusual for a CM to not have a degree? Do you all find it necessary to have a degree… more

I'm concerned that our community is becoming too focused on self-promotion and marketing. How can I shift the focus back to meaningful discussions/connections?

What advice would you give a rising community manager?

I just noticed that a member has been sharing personal information about other members in the community. How can I approach this situation while protecting privacy etc?

I had a member reach out to me privately with a personal issue. I tried to handle the best I could but I feel like I could have done better. How do you handle the situation while still respecting thei… more

I am old school and haven't got into this whole TikTok thing. Do you use TikTok and do you find it helpful in engaging the community?

Anyone get in with a company that is way out of touch and the role is absolutely not the role?