I'm exploring different community management tools. What are your go-to platforms or software for community management and why would you recommend?

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I'm a big fan of Mighty Networks! It's a pretty good all-in-one platform that is super customizable.

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It's probably obvious but I really think Slack is the best. We haven't found anything that works better and everyone is familiar with Slack so there's no learning curve to get used to it.

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Talkbase has become a real lifesaver for me. If you need to be more organized or get more insight on the analytics then I highly recommend

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Hi Fishes,

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Additional Posts in Community Managers

What questions should I ask a candidate during an interview for a community manager job?

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Does anyone here know anyone who has left their CM role? What was the next step in their career?

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When you’re discussing the company on community pages like reddit, do you use your own name or the company name?

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I’ve been thinking about starting a blog for community managers. What topics would you like to see covered?

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If you had to choose between Discord and Reddit as your main community hub, which one would you pick and why?

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It’s amazing the power that asking easy-to-answer questions can have on a community. It’s a great way to get nervous users more comfortable with engaging.

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What are some useful tools that you use to assist you in your management?

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I was rejected from a job because I don’t have a big online presence. Why does work have to be my hobby, too? Is this normal?

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I need a magic spell to make employers stop asking community managers to design, manage ads and create strategies. As you read, a CM is in charge of your COMMUNITY. They're should not be doing the work of 4 people.

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I have a bit of experience doing social media management with online businesses but I’d like to try out working with local businesses in my area. What are some good strategies for doing cold outreach, and what kind of services would you offer to entice them to work with you?

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I love watching users go from lurkers to enthusiastic active participants. What do you find the most rewarding part of being a community manager?

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Moderators/managers for virtual communities actually have a pretty difficult job because the rules for posting have to be interpreted, there are very few hard and fast absolutes in this profession

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What's the most inspiring post, comment, or interaction you've ever seen in your community?

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What is the best way to get early adopters participating in the community before officially launching it? We want it to look like a lively place before new folks pop in.

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I’ve started a new job and though they have a community, it has been stagnant for a long time. Would you face the change directly with a “we’re back!” style post, or just increase the activity without acknowledging the absence?

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We’re looking to implement incentives to encourage community engagement. We’re going to test both material incentives (product) and good ol’ fashion recognition. Which one do you think will do better?

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Talking about the impact of covid on family life is big in our community, but politics is strictly prohibited. Just the mention of covid when certain members are around and it turns to politics. Time to ban covid talk completely?

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Is there a need for freelance community managers?

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Wanted to share a recent win in case this would work for anyone else in the bowl -- We started a “share some music” channel in the community and it’s amazing how a non-related topic can encourage participation.

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