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All things Customer Success! Let’s share our victories and best practices to pull our industry FORWARD.
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I recently took up a Customer Success Manger role at a engineering software company. Previously I was a Project Manager at the same company but wanted to move out of my engineering services role. I primaril… more

What is a good OTE for a customer success manager located in SLC exiting Salesforce with three years of experience in strategic customer success. I am seeing initial offers ranging from $100k OTE to $… more

Happy Monday! Recently found a great podcast on Customer Success and wanted to share: Gain Grown Retain. I found it on Spotify and sure it's available elsewhere.

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Random question - how do you ensure the customers your service delivery partners manage are receiving a great experience?

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