Happy Monday! Recently found a great podcast on Customer Success and wanted to share: Gain Grown Retain. I found it on Spotify and sure it's available elsewhere.

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Any sci-fi fans here? I recently read this book - blindsight. Absolutely delightful! It's one of those hard sci-fi novels and I'll be honest i didn't understand about 25% of all the concepts.. but even with that, it was soooo good!

Would welcome any other recommendations...

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Looking for a great espresso machine – willing to pay whatever as long as it lives up to its hefty price tag. Any recommendations?

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That Ram Ad??? 🙄

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Just a shout-out here to Shilling Canning Company in Navy Yard. We had a really nice anniversary dinner there, food was great, service was great, and not crazy expensive. Definitely recommend it for anyone looking for a nice spot that isn't super buzzy or crowded.

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Riesling night!
@perhapsthemostunderratedwine

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Best Andersonville restaurants? Veg friendly appreciated

Any recommendations things to do where to eat in Honolulu :)

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Marco Polo is back!

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Looking for some book recommendations :)

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Educational book recommendations! I love to read, please list any educational books you loved, especially related to special education!

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Anyone know where I can catch a good jazz performance and a nice glass of whiskey tonight?

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I’m looking for a new partner to help us secure big name music rights. Anyone have suggestions on who to use?

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Happy Taco Tuesday!

Carne asada with kimchi for a Korean tang and twist. 10 minutes to cook and assemble! Now back to work.

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Beyoncé - too much for me.

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The Longest Yard is Rob Schneider’s best movie.

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Kindly recommend some self help books!

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I found the best way to describe myself - I have 100 bottles in my wine cellar but go buy bogo cheap wine to drink by myself.
I was at a prospect dinner and someone said “I’m well off enough to buy fun bottles but not rich enough to drink them by myself”

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Hey all! Need a couple book recs for an upcoming beach trip.

Looking for a great non-fiction, relating to travel or world history (not just one moment in time). Could also be about the marketing world or memoirs of a business leader kinda thing.

Fiction wise I also like fantasy, paranormal, and romance. Some fave book series are the Black Gryphon from Mercedes Lackey, Game of Thrones, and From Jamaica Lane series. Similar books?

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Anyone with a Fitbit versa or blaze? Do you recommend one over the other? Or neither? Any deciding factors that would sway me one way or another? Thank you!

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Are there any good places open for brunch that aren’t freezing??

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If I am planning on living somewhere in CT soon, is there some sort of general guideline to consider, keep in mind, calculate to figure out how much is enuf to take a job that requires you to commute to NYC 3 or more days a week? Or Boston 3 or more days/week?

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Hi all,

Can any one let me know What is the difference between designation Associate I and Associate II in JPMC ?

Which one is better and why?

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In which all areas jp Morgan is having offices in Bangalore?

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How can we get job in European market being from development background, and having 6+ yr of exp

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Hi all, what’s a typical promote share for employee pools and individuals? Here are some stats to share on my end: $2-3b AUM sponsor, no commingled fund separate deals, 10-20% employee pool in any one deal, mostly real estate so long term investments 5-10years, I am personally getting on average 2.5% of the total pool.

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Anybody use Axial marketplace? Thoughts on quality from buy side? Any other alternative marketplaces you look to?

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What amount can i ask for 4+ years of experience in devops profile in EPAM Anywhere?

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How many days will it take from BGV to complete the process? 2 weeks or 1 month?

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I'm currently interviewing for Director of Digital Marketing and Demand Gen roles. I have all the competencies required and can demonstrate all the skills through examples from my experience.

The issue I keep getting stuck at is my lack of people management experience. I have some people management from early roles, led project teams, agencies, and currently mentor people in the company. However the feedback is always lack of people mgmt exp.

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When your project wanted you to come in to the office during a client holiday. Lol F U.

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Additional Posts in Customer Success

I recently took up a Customer Success Manger role at a engineering software company. Previously I was a Project Manager at the same company but wanted to move out of my engineering services role. I primarily took this role hoping to get exposure to providing SaaS services as company is transitioning at software cloud. My long term goal is to move into tech as my current customers are mostly in O&G. Is customer success a good entry point go get into one for the big tech companies?

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What is a good OTE for a customer success manager located in SLC exiting Salesforce with three years of experience in strategic customer success. I am seeing initial offers ranging from $100k OTE to $160k. Salesforce Adobe Microsoft Qualtrics Celonis Inc

Random question - how do you ensure the customers your service delivery partners manage are receiving a great experience?

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