I recently took up a Customer Success Manger role at a engineering software company. Previously I was a Project Manager at the same company but wanted to move out of my engineering services role. I primarily took this role hoping to get exposure to providing SaaS services as company is transitioning at software cloud. My long term goal is to move into tech as my current customers are mostly in O&G. Is customer success a good entry point go get into one for the big tech companies?

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Additional Posts in Customer Success

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Random question - how do you ensure the customers your service delivery partners manage are receiving a great experience?

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