2nd yr in partnership with mid sized co. Been working very well with a client and it’s really been my anchor. But getting increasingly pushed by a couple of key stakeholders. Have tried having frank conversations but just seems they don’t know what they really want. This has made my team very frustrated.

Do I take the risk of saying no to some of the demands/ projects at the likely expense of losing some of the stakeholders. And focus on the rest of portfolio of work with this client ?

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Expand the team by bringing in others from your practice to handle the difficult stakeholders and stick to certain other work streams. Clients can get tired of a single partner/individual and it manifests itself in this way sometimes.

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This is the way. Use this as an opportunity to elevate yourself and focus on the most senior relationships. Delegate the rest and build your pyramid / following

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