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Can't speak to success but I can tell you what I hated about being on boarded virtually a few years ago for an internship.
1. Work - please have some work lined up to get started, it doesn't have to be anything major just enough to keep busy. Boredom = Frustration. That being said, make sure its does get a bit more complex, there's only so much Lynda training that a person can do before they go crazy.
2. Communication - Every Skype / email is opened, we were waiting for any kind of info like a breath of fresh air.
3. Meetings - even if there isn't much for us to do, we like attending because it gave insight into what work could look like. On that note we also loved sessions where it was just us and a couple other senior folk from the firm getting to know each other casually (I preferred the small groups but I know others liked the large groups. Finally, have a midday touch point / scrum to provide updates to the interns and get feedback. Nothing worse than going through a whole day without anything to look forward to or do.
Totally agree with the above. I think the most important thing is to communicate frequently and effectively with the interns — the worst thing is to feel like you’re alone on an island with no idea what’s going on. Pull them in to other firm meetings and calls even if it’s just for them to listen in so they can learn about the company
Yes! Have an initial call, get to know them (background, skills, motivations, strengths and weaknesses in their opinion, current career goals, hobbies, and how they prefer to receive feedback) and mention the styles/tips for navigation for different managers in the team. Mention that you are available for pings anytime they have a concern. Prep for calls, knowing what you want them to be helping with and explain why and how to complete the task successfully. Urge them to throw time on your calendar if they need to talk through something. Create an onboarding document with the need to read decks called out, an explanation of logistics like T&E and client information access, and to ensure that if they didn't understand what you said on the phone that they have a written resource to reference. Also, make sure to check in with them around the time they should have all the necessary access (e.g. a couple days later) to ask if they do have all the access.