Can someone explain me what is voice process job profile? Also are these in demand?

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Voice process means you’ll have to assist the customers on call. For ex. You can become a Customer Care Representative or Technical Support Representative. It completely depends on the company the profile you’re applying for. Yeah, it’s in demand, if you’re starting as a fresher so of course your salary will be low. Eventually once you become experienced in it you can switch and get better package. If you’re interested then only go for this profile as it is hectic as well.

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