Related Posts
Hi all i need 15 likes for dm please help
New to Fishbowl?
Download the Fishbowl app to
unlock all discussions on Fishbowl.
unlock all discussions on Fishbowl.
Hi all i need 15 likes for dm please help
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Download the Fishbowl app to unlock all discussions on Fishbowl.
Copy and paste embed code on your site

Scan your QR code to download
Fishbowl app on your mobile

Rising Star
The biggest thing that helped me was lowering my voice and slowing the conversation down. When someone comes in hot they expect you to match that energy. If you stay calm and keep responses simple it usually diffuses things a little. And honestly knowing when to step away and grab a manager can save a lot of stress too.
Tell them where you stand and be on your way for them to figure it out.
Chief
It’s tough in the moment. I try to stay calm, let them vent for a second, and acknowledge the issue without taking it personally. A simple “I understand why that’s frustrating, let me see what I can do” can sometimes take the edge off. The key is staying steady while you look for a solution.
Rising Star
It’s not easy, especially in the moment, and after if you don’t get a chance to decompress. I’d just do my best to clear my mind of it, do something I enjoy, watch some funny videos, do something to lift my mood
Rising Star
You just gotta let them talk and repeat themselves offer and insult you over and agree with them but still stand firm on whatever is right. They'll defuse themselves eventually out of boredom.