Has anyone here gone into customer success? I see so many customer success manager positions posted at various companies... I know many people hate on customer success, but the pay seems pretty good and it's sales adjacent.
Does anyone have a positive experience to share about being a CSM at a big tech company like ServiceNow, Workday, or Salesforce...?
Due to my less technical background, i qualify more for CSM roles than I do for pre-sale solution engineer roles.

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I was a "Customer Success Advocate" for a company, I had a ton of other duties aside from that but I found that its just a more fined tuned way to deliver great Customer Services with the back end analytics knowledge

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