Hi all,
Looking for a job change currently working in Infosys.

Application Support Analyst with 3+ years of experience in Production Support, Incident Management, and end-to-end Operational Support, coupled with a strong understanding of ITIL management processes. Proficient in using tools like ServiceNow for ticket management, Splunk for monitoring and log analysis, and SQL for database troubleshooting.

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Additional Posts in Production Support/Application Support

Bowl created for further discussions.

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Looking for L2 application support role. ITIL
foundation certified. Good
understanding of Incident/Change
and Problem management.
Skills: Core Java, SQL and basic UNIX/
LINUX commands. Service Now and Reporting.
EDI and Rosetta Net messages
understanding.
E2Open and Opentext gateway for EDI and XML messaging.
Basic AWS services (IAM, EC2, S3)
SOX Compliance, Perform ITGC controls, Application control testing.
Control-M for Job monitoring. Splunk for log monitoring.
YOE-9.10

Hi Fishes,

Does taking up a delivery manager role mean that there will be no more growth in terms of technical knowledge?

Any thoughts/opinions would be helpful

What is current salary range from application/production support L2.
YOE 5.5
I joined a company on contract of 6 months which is getting over in 2 months.
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Domain : BFSI

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100 members. Let's keep this bowl alive 😀

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Hello Fishes, My friend has completed M.A English. He has 45 percent marks in HSC. And 50 percent and above in others. Is it possible for him to get jobs in IT offices. If so what are the kind of jobs he can look into?. he is looking for some guidance but i am not sure if its possible. Any leads will be appreciated.
IBM Tata Consultancy Infosys

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JPMorgan Chase

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Hi Fishes,

Any openings in Application/Production Support in your company ?
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Please let me know !

Thanks

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Hi guys,
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This Bowl is very dull and ppl hardly communicates

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Hey guys ,
Just to check how's market.
And how much you are getting based on your experience currently , pls mention if service/product company .

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@Hi . I am an associate system engineer with technical support expertise. Can you kindly refer me? I would truly appreciate your consideration.

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Hi All,

I'm looking for suggestions.
I have completed ITIL v4 foundation certificate and looking forward to do next certification but unable to decide between ITIL strategist/ Azure Devops/ TOGAF 9.
Current Tech Stack - App support -> SQL/UNIX/ITIL/INCIDENT MANAGEMENT.
YOE- 6+ Years.

Please comment, if you have any other certificate suggestions as well for me.

TIA.

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