I just started at a new agency and am trying to figure out how I work/stay organized to not go insane. In short, THERE ARE TOO MANY PLACES TO LOOK! Between teams chats, teams channels, emails, servers, microsites, texts, etc., etc., I’m going nuts and feel like I’m chasing my own tail.
I’m not new to the business at all and can usually pick things up pretty quickly, but if anyone has any tips for getting their arms around this kind of issue, please let me know!

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I get it! Worked at an agency where we used Slack as well as all mentioned above and I was constantly being binged from every angle. I highly recommend telling your team / department your best way of communication. Let them know what source is for immediate response and what is best if they have a request that has time. I always requested email for any requests that had attachments or docs. If there is a form of communication that you will not look at let them know. Hopefully that helps! There will always be those that use whatever they are used to and immediate but at least some will respect and appreciate your time and requests.

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Agree with the above. In the past I’ve also taken organizing all of the things into my own hands, so starting process documents, organizing files, creating a SharePoint hub. Depends on how much bandwidth you have as you’re getting ramped up, because it can be a big undertaking but it’ll help you and your team in the long term!

I totally get it! We have several chat systems, internal and with clients, plus emails and deck comments, etc. and it gets overwhelming. One thing I do is assign a few team members to comb group chats for the entire team and this way it’s not all 5 of us worrying to check all the time. If one of us sees chats from clients, we ping and someone handles. I keep all formal comms in email and end up blocking an hour early in the day and one later in the day to comb through and only answer during those times (unless I have free time to check).

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