I supported a team through redundancies last year and sometimes I still think about the faces in that room. We have more redundancies this year... I know it was not my decision, but being the messenger stays with you. How do you cope with carrying decisions you did not make?

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It’s not easy by any means. I do try my best in those situations, be succinct and sympathetic. Offer what I can, and just know that another person in that position might not do the same.

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I feel the same. You can only deliver it with honesty and care, even if the words themselves will hurt. The empathy you bring does matter, even if it does not erase the impact.

Yeah I agree with the above, just try and put yourself in their shoes and treat them how you’d want to be treated in that situation.

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