In my experience, everything changes and yet everything remains the same. My B/D does not focus on RP or give it much support. Curious about other B/D who DO focus on 401(k) and the participant experience.

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Funny how I’ve had the opposite experience, my B/D is all-in on retirement plans. Tons of resources, a dedicated RP desk, and actual tech that makes the participant experience smooth and interactive. Feels like they're betting big on the 401(k) space becoming more advisory-drive

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