I’ve been handling about 110 open claims consistently, and my manager asked if I’d be open to taking on complex claims to “build toward senior.” The issue is I’m already working late a few nights a week just keeping up. Do you take on harder claims for growth even when your current workload already feels maxed?

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Your workload in terms of numbers should decrease with more complex claims. For the growth and experience, I would encourage you to consider it.

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