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What’s the average annual hike in PDM model?
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Our store has very strict policies about when we can refuse service and when we can't, and it is almost always up to the manager to make the final choice. I wish it was something they did more often, because we have to tolerate being yelled at by a lot of people way too often.
Agree
I was just talking about this with a friend yesterday. Coming out of the covid lockdowns, I had a bunch of hope. That lasted 12 hours. People have actually gotten WORSE, despite everything.
Historically, I have only banned people for language (you get one f-bomb, and I remind you that this is a family establishment. After the 2nd one, I am asking you to leave), but I have been so tempted to start weilding the ban-hammer more and more.
Unfortunately, everywhere I’ve worked only the manager gets to decide if we get to refuse service with somebody. So even if I’m being mistreated by a customer it doesn’t really matter unless the manager sees and cares.