There’s a fine line in retail and hospitality between being confident in your craft and coming across as unapproachable to the newer people on your team. The best senior staff I’ve worked alongside were proud of what they knew and generous about sharing it. How do you carry experience in a way that lifts the people around you?

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Exactly! I always want new people to feel comfortable, and share as much knowledge as I can!

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Love that mindset! It really makes a big difference when people feel welcomed and supported from the start 😊

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