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Posting as :
a Server
▸ Retail & Hospitality Compensation
You are currently posting as works at Server

What do you do when guests get mad at you for kitchen delays? A customer recently yelled at me because the kitchen was running behind. It’s not like I can go back there and cook the food myself. What do you do in situations where people blame FOH staff for things completely out of their hands? Besides crying (which I almost did).

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Posting as :
works at
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Posting as :
Andrew Serrano
You are currently posting as Andrew Serrano

First all, never cry over work. Ever.

Second of all, I usually let them continue on their rant and when they’re done, say “are you ok done? Because all of that doesn’t get your food any faster, I guarantee you.”

OR

“Ma’am I am so sorry for the delay, and you know we want you to be happy, so what I can do for you is cancel your order, refund your money, and you can go ahead and grab a meal at somewhere that’s willing to serve poorly behaving children. I’d suggest Chuck E Cheese. Where a kid can be a kid. ….. now are you an adult or are you a kid?”

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Posting as :
a Data Clerk 1
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Pro

Best reply ever!

Posting as :
douglas dowling
You are currently posting as douglas dowling

I only witnessed this once. I worked in kitchens. it was a Sunday afternoon. Some lady started berating a server. About the wait. for dinner to arrive. After her tiraid the server said Mame all the the tables are full we had an a party of 8 that turned into 14 at 12.30 it put undue strain on our sunday staff. Let me get the maitre de and settle your bill and and remove the remaining order not delivered. He can get the manifest. I will have the bussers clear your table. I need to go talk to the hostess and have the next dinner party come to the table. There are more restaurants in newport im sure 1 has open seating. there are about 80 people in the dining room. we only heard complaint from you. Everyone else is enjoying the day

Posting as :
a Data Clerk 1
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Pro

I would apologize and thank them for their patience. If they still bother, then escalate it and ask them to leave, or you are calling the cops!

Related Posts

Posting as :
a Senior Business Analyst
▸ Strategy
You are currently posting as works at Senior Business Analyst

Hi All. Just wanted to know what are the components of Flexible Allowance Package for GCB 6. And how much can be claimed under which component. Offer letter showing 12 lakhs as FAP.

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Posting as :
an Analyst, Governance
▸ Advisory
You are currently posting as works at Analyst, Governance
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Posting as :
a Risk Assurance Associate
▸ assurance
You are currently posting as works at Risk Assurance Associate

How is IT audit at Baker Tilly? Looking to change from a big 4.

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Posting as :
works at McKinsey & Company
▸ digital
You are currently posting as works at McKinsey & Company

Hope everyone in Victoria is coping during these times.

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Posting as :
a Director
▸ Product Management
You are currently posting as works at Director
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Posting as :
a Devops Engineer
▸ Strategy
You are currently posting as works at Devops Engineer

Hi 🐠🐋🐟

Can anyone let me know how much inhand i will get after using 80C 80E 80D?

And let me know is it good to package for DevOps engineer with 5.6 yoe.

Note: I am not showing off here just want to know the In hand as I am new to this package.
HCL Technologies Tech Mahindra Tata Consultancy Accenture

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Posting as :
a Consultant 3
▸ Advisory
You are currently posting as works at Consultant 3

Deloitte India vs KPMG India
Which one has a better Forensics practice?
In terms of WLB, Pay, Growth Opportunities Deloitte KPMG

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Posting as :
works at JPMorgan Chase
▸ Technology
You are currently posting as works at JPMorgan Chase
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Posting as :
a Functional Consultant
▸ Strategy
You are currently posting as works at Functional Consultant
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Posting as :
works at Genpact
▸ Operations
You are currently posting as works at GenpactBadge Image

Posting as :
Karthik Kumar
▸ Operations
You are currently posting as works at Karthik KumarBadge Image

Pro

How is the background verification done in SAP labs... Is permanent address verified? No one stays in my permanent address and it's kind of abandoned, will it pose a problem...

And also... What employment verification is done? Is it deep in terms of roles held,
. Etc?

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Posting as :
a Consultant
▸ strategy
You are currently posting as works at Consultant

Cleared folks: What’s the process to go from Secret to Top Secret?

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Posting as :
an Associate Attorney
▸ law
You are currently posting as works at Associate Attorney

Absolutely love my direct supervising partner, hate the firm management, pay is mediocre and I could get a 5 digit bump elsewhere, what do I do? (Mid-size insurance defense firm in southeast region)

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Posting as :
an Inhouse Counsel
▸ Law
You are currently posting as works at Inhouse Counsel

Recruiters, my position as senior in-house counsel at a privately held electronics manufacturing company was eliminated recently due to COVID. Looking for opportunities in the Mpls/Chicago areas. Open to networking or discussing any open opportunities. Experience includes development and purchasing contracts, distribution agreements, patents, trademarks, licensing, data privacy for an international organization with a legal department of one.

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Posting as :
works at Guidehouse
▸ Advisory
You are currently posting as works at GuidehouseBadge Image

Any recommendations for a restaurant for a work social event? Roughly 10-15 people!

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Posting as :
a Consulting Senior Analyst
▸ Strategy
You are currently posting as works at Consulting Senior AnalystBadge Image

Seafood Ceviche recipe anyone? Appreciate it!

Posting as :
a Consultant
▸ strategy
You are currently posting as works at Consultant

Do I need to submit transcripts from my study abroad institution?

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Posting as :
a Product Manager
▸ Digital
You are currently posting as works at Product Manager

Hi. How do I get into commercial real estate? Where do I start? Real Estate and business ownership has always my passion and I'm ready finally to do what I love.
I like residential real estate too, but wondering if I should do that after given the sheer number of residential real estate agents out there.

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Posting as :
a Salesforce Developer
▸ Engineering
You are currently posting as works at Salesforce DeveloperBadge Image

I am a salesforce developer, I want to do salesforce admin stuff on the side. Its usually super easy and I could probably do like 10 hours a week of work. But idk how to find some business to hire me for like 40 hours a month. Small shops aren't usually using recruiters I would think?

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Posting as :
a Research Associate
▸ Government
You are currently posting as works at Research Associate

Motivation to work: non existent. 🙂🙃

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