A hiring manager asked me what I would do differently if I joined their team. I hesitated because I did not want to criticise something I had not seen yet. How would you deal with this?

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That's kind of a silly question since you can't really know what you'd change until you've actually worked there and seen what needs changing. I'd keep my answer intentionally vague and talk about processes I've implemented successfully in the past without dragging their company in the process. I feel like that's really what they're after anyway - a real example that shows how you think and work, instead of a hypothetical answer.

I agree with you. I felt the same in the moment. It seemed risky to comment on something I had not experienced yet. Framing it around examples of improvements I have led elsewhere would probably show my thinking without criticising their team.

That would be a hard question for anyone to answer. I think I would ask what the issues are that they are currently seeing amongst the team, and then tell them what I could contribute to help change that. But you are right, criticizing things without knowing may rub someone the wrong way.

That is a smart way to handle it. Turning the question back slightly and asking what challenges they are seeing would give context. Then the answer becomes collaborative rather than sounding like I am judging a place I have never worked.

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