Can I get a new monitor from service now portal after 4 years using it? It is not working right now.

As per my manager, use wellness claim for monitor!
Whereas S&P asset policy says equipment has 3yr lifespan. Tell me what to do?

like
Posting as :
works at
You are currently posting as works at

Yes

like

Use wellness claim?

Yes you can submit a ticket but your manager needs to approve it. I recently did but they told theres no stock and asked me cancelled the ticket

Oh it shows monitor price of 13k on service now portal. And business justification.
I think managers have been told to reduce cost for their cost center. There's a fixed budget per head, but they won't let u take it

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