Change management is often reduced to emails, training sessions, and presentations. That’s communication, not change. Real change management is about behavior — how people work differently, make decisions, and take ownership. Without that shift, SAP becomes a new system with old habits. And old habits break new systems. Adoption is not achieved through messaging. It’s achieved through accountability.

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Uh, thanks?

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How do you execute this change?

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These are excellent questions. To begin, we should focus on the initial "Define" stage of the lifecycle. This involves refining our processes and appointing superusers across all departments. These individuals will play a key role in evolving our approach and work methodologies.
But truly it is a difficult topic and teams work.

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