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Minimum wage is low enough without owners docking wages for a smashed glass or cup let’s be real you sit there with thousands in the bank as a owner and you want staff to pay for broken items just warning or written warning 3 strikes and out would be more safice if they know they could lose there jobs they will take more care taking money away from them isn’t the way forward
In my state that practice is illegal. One of the few things they get right IMHO
Is this pertaining to customers or to employees or both?
Customers!
No, I work for a chain that just absorbs the cost. And there's really not that many things that get broken, to be honest. I'm sure more stuff gets carried off than broken, that's where the real losses get racked up.
Definitely true!
No, but I work for a big company. I can see where a small family-run business probably has to charge customers though. Especially if it is happening often in your store.
It's so uncomfortable!
I worked for a small bagel shop that had only just moved to London which had financial support from a restaurant group, not much support at all tbh finance wise since the owner would still pay for everything out of pocket but even when things broke you could see he’d get annoyed but he’d NEVER dream of asking us to pay for things because he realised it’s virtually impossible for things to not break