Hey everyone,

I was trying to opt for NPS through my employer, but HR got back saying “PRAN source details could not be fetched” and because of this, they’re not allowing me to enroll.

I have opened nps account on kfintech platform and deposited 250 rs initially. I can also login to kfintech platform but not sure why this error.

Has anyone faced this before? Any idea how to fix it or what I should check from my end?

Would really appreciate any help.

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I think I had the same issue so they asked me to transfer the account from kfintech to hdfc and provided me with a form to do so, I think the depository are different

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Yes they asked me to do same .

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