I got a wrong number at my desk today. Someone was definitely trying to contact someone at my company but didn’t speak English well and didn’t get directed to the right person. How much do you help someone in a situation like this? I tried to be helpful without giving out anyone’s name or contact info.

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Posting as :
works at
You are currently posting as works at

We have that happen sometimes, calls get misdirected or people dial wrong numbers trying to get direct lines. There's a way I can send calls back to the switchboard and they can try to figure it out, as they've got the phone list for the entire office.

Just try your best!

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