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Hello All,
I have recently joined FIS Global around end of April. My mother recently met with an accident and she needs to be operated.
I haven't been able to update the anything regarding the insurance part yet on FIS portal.
Will my mother's treatment be covered under the insurance? If yes, what's the procedure for the same? What are the documents that I need to submit in order to claim the amount?
Can anyone please guide?
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You should message the Amex concierge team, they should be able to tell you and they're usually pretty quick to respond. You can even find a number to call them on the back of the card.
similar thing for me — i got covid and had to cancel. disputed my charge on my gold card and it worked!
Depends on the airline and what type of ticket you bought. Some are refundable to the original form of payment, some are only eligible for a flight credit or voucher, some are nonrefundable.
I’d start with disputing the charge if you’re within the window to do so. That’s a big benefit of Amex - they make the merchant justify why their charges are bona fide.