Hello All,

I have recently joined
FIS Global around end of April. My mother recently met with an accident and she needs to be operated.
I haven't been able to update the anything regarding the insurance part yet on FIS portal.

Will my mother's treatment be covered under the insurance? If yes, what's the procedure for the same? What are the documents that I need to submit in order to claim the amount?

Can anyone please guide?

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Posting as :
works at
You are currently posting as works at

Try contacting your HR Partner. It should be eligible once the window is open to you.
Keep the bills safe, if you need to claim later.

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True reach out to TPO coordinator and get them posted on this, they'll surely help ouut

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Ask your team mates, scrum master, or hiring manager to know who is your TPO.

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You can either Reimburse or make Cashless. As your Mom is not added as dependent; cashless can be difficult. You can try for reimbursement, once portal allows to fill in Mom's details. Please keep all receipts and documents available. Also reach out to HR Partner. And don't forget to check "in how many days" you need to raise claim post discharge.

helpful

Reach out to your manager. Manager is having all the details like TPO contact number etc you can call and intimate them. Intimation is good for further process. Once you Intimate they will create case number that will be useful while claim. Also you can go to internal employees support portal and check for PDF file in which all the details are there. For claim if that hospital is not tieup for cashless you need to submit all documents after discharge with all original payment receipts, reports and some ID proofs. They will validate and if anything required then they will reach out o you.
Let me know if you need any help.

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