I worked in research but recently due to the departure of a colleague, I've been called to lead Operations. Their abrupt departure means there was no handover.

I'll be working with teams to understand progress on all of our projects as well as working with upper management to understand priorities.

This will be a completely new team and I haven't worked in the field for a few years. Any recommendations on what I should focus on or look out for in my first few weeks?

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I would recommend “The first 90 Days” as a resource. Ask lots of questions, figure out who your peers are, as well as key people on the team, and who your most important stakeholders are in management.

In addition, it’s a good idea to find out as much as you can about the old operations manager’s departure. Was it voluntary? If not, what were the reasons? What are their expectations for you in this role?

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