I'm usually of the opinion that a referral from someone working at the company is best, and I do prioritize those applications. But of late, we've been getting referred pretty poor candidates, and I don't know if the solution is to place some restrictions/guidelines on what kind of candidates can be supported through a referral. Is that a harsh move, or do you also see merit to a system like this?

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Sadly, I’ve learned recently of websites where people are selling or buying referrals, so that could be in large part contributing to this. Either way, I have never placed much importance on them if the resume is strong. I know it’s not always possible, but having access to applicant portal so good resumes aren’t being screened out by tech or recruiters really is key.

I wouldn’t restrict referrals; rather, evaluate your criteria and why you’re not getting the types of applications or profiles you’d expect. Communication with HR team, JDs, placements, channels, ATS restrictions, auto screens, etc.

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oh wow I've never heard of buying/selling referrals. That's wild!

I think you should just ask for more specific information about why someone is referring a candidate. What qualities do they see in this candidate? In what capacity have they seen the candidate's work ethic/skill? A family member is probably not a great referral, but a former coworker is!

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You’re not alone, and I’ve actually seen this happen a lot as referral programs are growing. Setting some guidelines isn’t harsh, it’s smart. It helps employees think critically about who they refer and keeps the quality bar high. It’s all about making the process fair and efficient for everyone involved.

I'd be curious to know why people are referring what you consider pretty poor candidates. If you're offering a bonus and that seems to have skewed things, then a good solution would be to stop offering the bonus. Or if people just don't seem to understand what makes a good candidate, that's problematic. It might be worth asking people why they're referring candidates who are so deficient.

It is not a harsh move at all to put guidelines in place that prevent employees from wasting your time. I understand things are tough right now and people just want to try and help their friends and family. Even so, they shouldn't be referring completely unqualified candidates.

Agree. 👍

Does your company offer a referral bonus for the employee? This could be why so many poor referrals are going through

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