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How is work life balance at Citi Risk Team?
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If it's their first job, it might take them a week or two, longer if they're not that bright. But if you've been in the retail biz for a while, they typically realize our training is useless within the first hour or so.
In fairness, the training often presents a "best case" scenario, and that's what training has to do. Those videos tend to be corny and silly, but they let people know what a good transaction or interaction is supposed to look like. Having said that, there also needs to be some training or coaching in how to handle potentially chaotic situations.
Rising Star
I guess, depending on how thorough the training is, they can realize within a matter of days. Training is an only videos, it also includes conversations, demonstrations, and shadowing. I’m sure within this time, they can assess how useful the training is each step of the way.