Not able to reset password in JPMC portal. It says, "One or more of the items submitted is not valid." When I contact customer care, it asks for SID which is alpha-numeric. Mine starts with the letter "E" followed by 6 numbers but the automated voice does not give any equivalent for E. How should I enter SID on that automated call?

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Posting as :
works at
You are currently posting as works at

Enter your SID in the old day ways, press 5 for E and then the 6 other digits. Then it will ask you if you mean E then press this , if F then this and so on.

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for quick nd effective resolution kindly contact with your hiring manager / mail to the support team!

The error message means you are trying to enter a different dob or last 4 digits of your aadhar or the scheduled start date and month in jpmc which doesn't match with the data entered by HR in system

+1

what is equivalent to N

6

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