Read an article about how some companies are using AI to spy on their employees' work chats through keyword searching. Does anyone know of this occurring at their workplace or think it might be happening?

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They do not need AI. If you’re using their equipment on their network and they have the right software, they can look at it at any point.

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What kind of information do you think they would be looking for that they don't already have access to?

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Nothing is private on company equiptment and network. Its written in your employment letter in fine print that your activities can be monitored and that you aren’t allowed use company equiptment for personal use so if they wanted to can use that as a “reason to fire” for time stealing and unauthorized use of equiptment” I use my own cellular data network, cell phone and laptop if I wanted to do personal stuff on my lunch break

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They are using more AI to also eliminate jobs. Management has the authority to look into your webex and teams chat. I would view it on the agents who directly report to me

Insurance companies are notorious for using technology to analyze employee performance, production, etc. I kind of just go to work assuming they are monitoring.

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