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Account / Client Management

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A community for professionals at brands who manage accounts
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how do you deal with a line manager whose approach towards clients Is completely wrong and in turn makes you less motivated to do your job? I'm a firm believer in that people set the tone for othe… more

Client team and our designers got into a shouting match today during final review of the deliverable (client started it). Is it too much to ask that people be professional at the office- ugh.

Anyone have any thoughts on account management culture at TBWA NY?


Any insight on senior account executives or account sups salary in NYC?


Looking to move from management consulting into marketing. Seems like account management roles would be a good fit since this is my role in consulting. Anyone willing to have an informational chat?


Have you ever tallied up your number of meetings in a month? I had 84 in 30 days!

What's your craziest client story? I'm in the midst of a crazy weekend in Vegas with oe of my accounts. Got in last night and have been up ever since 👀

Just found out we're working between Christmas and NYE even though all our clients are off. UGH this sucks. Need to vent.

Just got off a project status call with a client who was for sure tipsy…Tuesday happy hour I guess. Got them to agree to some next steps I wasn't expecting- win for me!

Newly promoted team manager. My business unit's culture is super competitive but the vibe is much more relaxed at our company's other offices- any ideas on how to change things?

I'm breaking up with a client this week, they've been verbally abusive to our team. Advice on how to handle the call? Any way to keep things positive so they don't trashtalk us in the indu… more

At a fast-growing start-up and my manager is really pushing me to do sales and account management. I don’t want to- not my skill set or how I want to grow my career path. Advice on pushing back?

How much have you heard of Account Managers making at companies in the tech space? I'm thinking about leaving my market research company.

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