Account / Client Management

321 members
A community for professionals at brands who manage accounts

What's the salary for a Senior Media Manager with four years experience?

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Why does it feel like we walk on eggshells every time we give feedback.

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Women in the ad world: When a client who is more senior than you says something sexist and offensive in a meeting how would you respond? Do you confront the situation or move on to save your job?

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Working with big coffee and chocolate brands. Seeing more media stories about supply chain child labor. Not sure if/when this will become an issue with customers- anyone dealt with this before?

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Taking on a client that targets teens and wants to be big on Gen Z social media (e.g. TikTok). Don't know where to start- anyone in touch with Gen Z trends and have advice on how to get up to speed?

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Client wants to delete their Facebook page for ethical reasons. We explained it would be bad for business but they don't care. Anyone had a similar issue?

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Client ordered catered lunch for a day-long workshop I led. Three people on my team got sick after lunch and I had to finish the workshop alone. Client denied responsibility- not sure what to do

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Flew out the morning of a big client pitch instead of the night before. Massive storm delayed my flight and I missed the meeting. Lesson learned fam- always fly out the night before!

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Signed a new client and then went to celebrate with my boss. The waiter tripped and spilled wine all over my white shirt. Had to drop out of another client meeting directly after- so embarrassing

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Love seeing more socially-minded ads from companies like Gillette and Nike but frustrated when their behind-the-scenes policies don't hold up (e.g. Nike). What companies really follow through?

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Looking at the marketing campaigns of the Democratic primary candidates so far- list your favorite and explain why

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Researching new CRM's, including Zendesk vs. Salesforce CRM- looking for pros and cons from personal experiences. Thanks

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Was sending photos of my cat in his Halloween costume to my friend group and accidentally dropped them into the client group chat. Old-school CPG client lead was not amused. Turns out he hates cats

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Love it when I'm presenting in a call while I'm on the train and my computer loses the connection…took me five minutes to reconnect. Nothing like falling on my face in front of the account leadership

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Has anything really changed since the repeal of net neutrality? So far it hasn't been the catasrophe people were freaking out about- or maybe I'm just not seeing it

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Just got out of a meeting with a client. Talk about uncomfortable- they'd fired their director that morning and he ran in screaming at the team. They ended up calling security to kick him out!

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Social media peeps can we please stop with all the algorithm changes? Just got off an hour-long call with a client panicking that their Facebook page is going to break

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Done with the East Coast, planning a move to the Bay Area in the next year. What company would be the best to target coming from Comcast?

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