Retail & Hospitality Compensation

I applied for a better position within my company and was really excited about it. However, my interview has already been rescheduled 3 times, and it’s starting to affect how I feel. It makes me wonder if a decis… more

I have been working crazy hours since October! I have taken a week off later this month. I kinda feel guilty lol. I lost a week of PTO last year and I won’t loose any more PTO lol.
Have you ever felt … more

Lately, I’ve been asking my company to pick up some overtime, especially since there’s so much work in our department. However, each time I try to sign up, I’m told that overtime is only available to more tenured… more

My 14 year old daughter wants a job really badly. She turns 15 in April, and is working on graduating early. She plans to graduate In June, maybe early July. What are some jobs she can look for to sta… more

Calling out of new job - I have only been employed at my new job for a week. I have felt myself coming down with something the last few days, but tonight I'm really, really sick. I have a shift at 8am tomorrow and I'… more

Anyone looking for a warm and knowledgeable tour guide in Ireland this year?

How are you planning your next compensation conversation. I am writing down everything I delivered this year while the details are still fresh. I do not want to walk into the new year unprepared again… more

Happy New Year everyone. What’s the one thing you admire within your company that you are proud of ? What are your work goals for the 2026? My work goals for 2026 are to start a business and create an
more

Is it relevant to talk about New Year resolutions about work? I’m curious if anyone is planning to switch jobs, move up within the same company, or stay in their current role. Personally, my goal this… more

Manager speaks entirely in metaphors. 'We need to boil the ocean while moving the needle on the low-hanging fruit.' I have no idea what I'm supposed to do. I'm just vibing based on his… more

Happy New Year, everyone!! I don't even need to ask if this is relatable, but I feel like I don't get paid nearly enough for the kind of work I have to put in. The least we could get as apprec… more

Do you think cashiers should read the room when there is a huge lineup and limit the amount they engage with customers?

I worked through both Christmas and New Years and tried to process everyone throu… more

Can we talk about how 'holiday coverage' is just code for 'work while everyone else is off'? I've been guilt-tripped into covering three shifts between Christmas and New Year. Who … more

What is a personality trait that helps you at your job? For me, being nosey which makes me excel at finding errors and inconsistencies. Also, being a people person which can take you further in buildi… more

Talking about things which make my job really hard and impacts my performance are those calls where I have a translator on the call for a customer and translator takes forever to explain stuff both ways. I always… more

I have the option to work as a masseuse on a cruise ship. I've worked as one in multiple resorts and hotels, but never done anything like this before. It's scary and exciting at the same time,… more

Do you have any rules about receiving tips in your hotel? I was really helpful to a couple who stayed in our hotel for the past week, and they offered me a tip that's as big as a week's payche… more

We talk a lot about passion and purpose at work, but enjoyment matters too. I’m curious what you have personally done (or asked for) that made your job more satisfying?

Has getting a higher education helped your retail career in any way? I want to make some changes in my life, mainly earn more. And I'm not sure if waiting out the career ladder climb is the route … more

Why is not wanting to manage people seen as lack of ambition? I'm great at what I do, I just don't want to do performance reviews and conflict resolution. Why is the only path up through peopl… more

I’m 20 years old and when I was 17 I was working in a pub, I got fired after working for 7 months because I was ‘unreliable’.
I was fired after a workplace injury where I burnt half my arm with burning hot oil du… more

When do you know it’s time to leave your current job or switch careers? I’ve been in the retail industry for more than 15 years and I want to switch careers because I feel like I outgrew the industry … more

I was on another thread here, and saw an interesting question, but was unable to respond. So, I thought I would ask that question here, then post what I would have said if I was able to respond.

So, t… more

I was talking to a friend who works as a hotel server, and I was shocked to hear how much he earns just in tips. His total income is almost double mine, even though I work a corporate job. It made me … more

I hope the customers are being kind to you this week. I am getting a pretty 50/50 split. It is very clear to me people who haven't worked customer service jobs before!

I hope you're all making … more

Working at Macy's for 3 years is taking a toll on me mentally and physically there's a new manager name Genique been there about 6 months now she's the information collector she collects … more

My company gives annual raises at the beginning of the year except one year during Covid. I’m grateful for that but the raises are so little that it doesn’t really affect my income in a big way. How d… more

How was everyone's boxing day? Especially those who worked like me. It was crazy out there. I hope peope got whatever they wanted.

Someone keeps mistaking me for another Asian employee who looks nothing like me. We have different jobs, different departments, different heights. This has happened six times with the same person. How… more

Sometimes, I feel that as a person in retail, I'll never really be able to buy a house. I'm looking for some inspiration... has anyone here been successful at doing that? How did you save enou… more

I'm not sure how to handle the "it’s sad you have to work today” comment from customers. It really brings out the worst mood, and in general, I don't do well with unnecessary sympathy. Th… more

How do y’all handle working under pressure to complete a task during the holiday season? It’s so hard to focus especially when family and friends are in town for the holidays but I usually would loc… more

I have signed up for OT on boxing day and I am shocked to see the amount of cases I have been assigned with. We do not take calls on holidays but we have to work offline on pending cases and my company wants me t… more

I have so many work tasks that I have to do before the holiday is over and I'm overwhelmed with the amount of work that they are given me. I honestly feel like it's not right to have all these… more

Why are we still pretending that discussing salary is taboo when pay transparency laws exist? My company says we 'shouldn't share compensation details' but like... why not? Who does secrec… more

I’m a hard worker just looking for a decent job that pays at least 24 an hour. If anyone has an “inside” for hiring please let me know. Thank you in advance

My company has block off days and they are usually around the holidays throughout the years. Sometimes I feel like I’m missing out on fun and other times I’m grateful to work during those days because… more

I like how people are enjoying Christmas eve with full vibe. Seeing people doing last minute shopping and those lovely decorations give very Christmasy feel. Sadly, I was working till late evening an… more

It's almost over.

As I prepare to head home, knowing that when I come back on Friday, we will be playing REAL music (OK, well real for retail), I can't help but think.

If Tony the Tiger was running around, … more

Why do older colleagues act like wanting work-life balance means you're not committed? I heard someone say 'Your generation doesn't want to work hard' because I left at 5:30pm. I'd… more