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What's next after healthcare for you all?
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Yes, sadly, firing people comes with the job sometimes. My first time was rough because I didn't want to fire that girl. But the order came down from higher ups, so I did what I was told. It was difficult for me not to get choked up in the moment. I went into the bathroom and cried a little after I was done.
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I had to fire someone for what they posted on social media. That was also how I found out that HR was trolling our social media accounts. Believe you me, I went and immediately double checked my privacy settings. Also the reason that I won't accept friend requests from supervisors OR subordinates. Even amongst my peers, there better be an iron-clad level of trust.
And I recommend that everyone else does the same.
Have fires too many to count. People take jobs but don’t think about the job fit. Releasing someone is about a poor job for. When an employee is passionate about the work, (poor fit), poor behaviors surface like poor quality, conflicts, attendance issues. Releasing an employee for a poor fit, keeps the dignity. They were not the right fit for the job. If you can release the directing them to a better job fit based on their good qualities they will be happier and have less negative behaviors. Just a thought. Recruitment is key!
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Recruitment is key. And not like I haven't made mistakes, but the majority of people I have had to terminate were hired by others, and often never addressed before I got there.
I mentioned a guy who, after being fired, commented "I'm surprised it took this long" The biggest issue is, he didn't have the courage to make a change. After I terminated him, he ended up finding the perfect job. He was good at it, everyone thought he excelled, and it was just overall a much better fit.
Come to think of it, wasn't that one of the major themes of Up in the Air?
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I have had to fire quite a few employees, the vast majority of them were for theft (I have a loss prevention background, mostly by necessity)
Also, one of my first jobs had the philosophy that, if an employee is surprised to be fired, management has failed. Now, surprised to be fired is not the same as shocked to be caught.
I do remember one guy, he was WAY over his head, and I came into his store. It took about six months, but I finally has to let him go, and as he was leaving, he said he was "surprised it took this long"
I've also been sent into stores with the specific task of getting rid of someone, only to find they were just not training, and not in the proper area. I had one employee, she worked for a dept lead that had worked for her at another company, and was struggling. I moved her to a different department, and within a few months, she went from on the verge of being fired, to running the department. I was transferred soon thereafter, but heard that she entered the store management programme within the year.
Rising Star
Yep, I’ve had to do it a few times. The first time was honestly nerve-wracking, I kept second-guessing myself the whole day but it taught me a lot about being direct, empathetic, and staying professional no matter what.