I'm not sure how to handle the "it’s sad you have to work today” comment from customers. It really brings out the worst mood, and in general, I don't do well with unnecessary sympathy. The worst part is that a customer will put me out like this, but I'm still expected to be in full service and cheerfulness. Has anyone else dealt with this?

like
Posting as :
works at
You are currently posting as works at

I've had people say that but it never occurred to me to take it seriously or to be offended. People just say things to make conversation, and that's a pretty common example of small talk. I just say "it's no big deal" and get on with the conversation.

like

I guess it depends to be honest, how you look at it and what the situation is, I was a backup delivery driver on Christmas Eve, I had a brief conversation with a lady she said I am sorry you have to work today, I said well it’s about making people happy, she tipped me 20 dollars, so yes work sucks sometimes, employers do a crap job about not putting their employees needs firsts but it’s the customers that can sometimes recomponsate and having a good attitude that change the direction of the situation

like

A few times, and I appreciate the thought, but I’m here because you are here. That is what annoys me the most about that comment.

like

I've both heard that from customers and have said that to employees. I don't think anyone has any ill intentions by it, because it does suck to have to work on the holidays. I would just encourage you to reframe it as kindness and empathy and not false sympathy.

like

Right? What a weird comment!

Yes! Those comments always throw me off too. I get it’s meant to be nice, but it just makes me feel grumpy instead. Staying cheerful after that is definitely a challenge.

Related Posts

I know every holding company has different titles but trying to understand SVP, EVP GAD or executive director of media (or equivalent ) salaries at an agency in Chicago.

likehelpful

Let's start a weekly prayer request thread. Even if we're anonymous to each other, I'd love to have a chance to pray for others since I struggle with that

like

I wish I was overemployed. Searching for gigs, but nothing yet. Any tips on how to get one or more extra jobs?

How do you deal with a manager who expects 3 months of work overnight? I have tried structuring , creating a plan to show him how the activities are being executed. However, he seems to be someone who turns around every other hour to ask ‘Is it done’? I am usually pretty good at managing expectations but having a hard time conveying how unreasonable he is being. Despite being organized, I am coming across as scattered and jumbled since I have been working 15+ hours with no food and break daily

like

Hie Folks,
During onboarding at IBM ,they have asked vaccination report.I have taken only one because of medical issue. Is it compulsory to have both dose completed.
Plz help me guys .

Between Cognizant/Xoriant/TSYS/Odessa which one is better? I have joining next month. Odessa offering highest then TSYS. Confused between these two..

like

Can someone inform me of the average salary for a Workday HCM Recruiting Functional Consultant - Sr. Associate @pwc

like

Anyone know if PCAOB hires visa candidates / sponsor work based GC?

like

Any CBd/hemp oil brands that has worked for you guys?

I want a review for netcracker. Have an offer from mastercard 30.8 L (28 fixed and 2.8 variable) +1 L bonus
And Netcracker offering 32fixed in along with free transport and food coupans. Also told they are working on latest tech stack
Mastercard is not ready to revise offer
Shall I choose netcracker in this case?
Position Java backend dev with 8.7y exp


Position java backend dev
Exp 8.7y

like

Is it advisable to move frm India external audit to Deloitte US audit (AERS)? How different is it.
Thoughts plz!
PS: plz consider post qualif experience of approx 4 years.

likehelpful

Pune office lo evaraina flatmate kosam chustunnara ?
M here , dm me if we can take together, i am searching this weeken

like
like

Did anyone receive Form 16. I got mail but couldn't find in HR Workways

like
like

So what's the deal with read receipt requests? Are they timing people once they have that notification? 🙄

likefunny

Is buyside transition still viable after 3.5 years to associate position? I have pretty significant valuation / CDD experience. Assuming most viable opps are in VC/growth equity, rather than PE; correct me if you’ve had a different experience.

like

Any Bainees willing to chat/refer?

like

Hi everyone

Being a self motivating person still feeling dejected it little demotivating.

Trying from all resources including Naukri ,LinkedIn,instahyre and many more ways includeind sending mail to the recruiters.
But not getting any desired role or company . Makes me feel disheartened,feels like will have to wait a very long to get something desired.

Total ex : 6.3 yr
Skill: functional,manual,API testing .
Notice period:30 days

Your generous suggestion n comment will help .

like

New to Fishbowl?

Download the Fishbowl app to
unlock all discussions on Fishbowl.
That was just a preview…
Sign Up to see all discussions
  • Discover what it’s like to work at companies from real professionals
  • Get candid advice from people in your field in a safe space
  • Chat and network with other professionals in your field
Sign up in seconds to unlock all discussions on Fishbowl.

Already a user?
Login here

Share

Embed this post

Copy and paste embed code on your site

Preview

Download the
Fishbowl app

See what’s happening in your industry
from the palm of your hand.

A phone with Fishbowl app

Scan your QR code to download
Fishbowl app on your mobile

Download app

Sign up for free to view this conversation on Fishbowl

By continuing you agree to Terms of Use and Privacy Policy

Already have an account? Log in

Sign up for free to continue using Fishbowl

By continuing you agree to Terms of Use(New) and Privacy Policy(New)
Messaging rates may apply

Already have an account? Log in

For account settings, visit Fishbowl on Desktop Browser or

General

Legal