Retail & Hospitality Compensation

The audacity of a customer who arrives two minutes before closing.
We've all been there. What's the most "really?" customer moment you've experienced recently?

Unpopular opinion: the people who've worked in retail or hospitality are some of the most emotionally intelligent
professionals out there; they don't get credit for it.
What's a skill this i… more

I’m starting to believe that every job posts online are fake . You get multiple automated emails , but no actual human
Showing interest to reply or call. 2026
Is a drag of a year ….

Anyone else struggling to find a job ? Any tips to get a job asap

Raise your hand if you've ever smiled through a shift that was absolutely falling apart behind the scenes.
Retail and hospitality workers deserve an Oscar. The show must go on, and somehow, it alwa… more

My GM denied my raise and then told me I need to "smile more" in the same breath. I was ready to walk out right then. What’s the pettiest pay-related reason you’ve almost quit a job? Was it … more

Closing shift crew, this one’s for you. 🌙
The cleanup, the restock, the “just one more thing” before you actually leave. You don’t get enough credit. What’s the closing task you secretly don’t mind do… more

Why the employer’s who post their jobs on this platform never opened up the application’s? I have applied multiple times and never received any response? Are these jobs and people are fake? Please hel… more

I’m seeing more and more where new hires are being brought in at similar or higher than tenured staff, which creates a lot of tension. It hasn’t happened to me personally yet, but I feel it will soon.… more

Early in my career, critical feedback felt personal. It took time and a few managers who delivered it with real care to understand that honest feedback is one of the greatest professional gifts you ca… more

Let's talk about tip pooling. Does anyone else feel like they’re the only ones actually hustling while everyone else just coasts and cashes the same check? I’m curious to hear from other restaurant workers on… more

A competitor recently offered me a job that pays $1.50 more an hour than my current one. I'm thinking about using this to get a raise at my current job, but I'm a little worried about how it m… more

Does anybody on her know how to change profile settings? 98% of everything I’m seeing posted is not even in my state much less my area. Very frustrating. Kind of just want to delete the app.

We were talking at work and a coworker said our jobs aren't meant to be careers, and it started a huge debate. Do you think retail and hospitality are skilled labor deserving higher pay, or are th… more

If your current job in retail or hospitality was a movie, what genre would it be? 🎬
Mine? A comedy that occasionally turns into a thriller without warning. Drop yours below 👇

There’s a fine line in retail and hospitality between being confident in your craft and coming across as unapproachable to the newer people on your team. The best senior staff I’ve worked alongside we… more

For a long time, I took every difficult shift home with me. Every mistake, every tough interaction, every moment I felt like I fell short. Learning to genuinely close the chapter when I walked out the… more

I’m really considering leaving my current job because it feels like I’ll never get a raise here, no matter how hard I work. I’d love to know if the grass is actually greener somewhere else or if I'… more

There was a point early in my career where I was struggling and nobody pulled me aside to check in. I promised myself that if I ever moved into a leadership role, I wouldn’t let that happen on my watc… more

Love working at Posta,
The new management is fantastic, very accommodating and genuinely cares about staff and customer wellbeing!

I’m starting to feel pretty stuck at my job. I’ve been with the same stores for years, and I work hard, but the pay difference between me and new hires is basically nothing. Do you think pay should be… more

I work in a tourist town and peak season is heading my way rapidly. The first cruise ship docks in my town tomorrow. This season brings a huge spike in workload, but never in compensation. It really f… more

Can you make good money in hospitality without moving into management? I love working with people, but every time I look for a better paycheck, it feels like the only way up is to become a supervisor.… more

I've seen the phrase "pay transparency" used a lot more frequently these days, but I'm not sure how much more it's actually being practiced in real life. I'm getting mixed op… more

Our store is doing great, we're hitting all our goals. But instead of getting a raise, my manager just cut my and other associates' hours by ten a week. It makes no sense to me. Why would they… more

How can I get a remote job with my customer service skills? I have over 6 years under my belt and I think it's time for a change.. I've never had a remote before and I'm eager to jump in. … more

I’ve been applying with no luck. I am underpaid in my current role (who isn’t ?) I’ve been working for 15 years, know less senior people at/above me, and pulled market data showing I’m under average … more

I’m searching for a job as a grill cook/ line cook /prep. So far I feel that there is age discrimination and therefore my applications aren’t being considered. Restaurants and companies advertise as b… more

I’ve been at this front desk for six months, and lately my manager is treating me like a full-blown concierge. I’m booking private tours and handling dinner reservations on top of checking people in, … more

For all the long hours, difficult customers, and industry challenges, something keeps you coming back. Maybe it’s the people, the pace, the sense of purpose, or simply the fact that no two days are ev… more

For those of us on commission, or base + commission - I feel like jobs that are marketed as "OTE" can be a bit misleading, especially for new people in the industry or new hires that don'… more

Nobody gets through a career in retail and hospitality without making a mistake that affects a customer or a team. The difference between good leaders and great ones is how they own it quickly, transp… more

Ugh references are the worst. Most don’t let you use family. And I don’t trust people to not try and sabotage me. Had it happen once, bad taste in my mouth. Shouldn’t my resume tell you that I can do … more

I've been thinking about how retail and hospitality jobs are becoming less sustainable as long-term careers over the last handful of years, but this thought is starting to scream at me with the ra… more

We’re told always to put the customer first, but who puts the employee first? There’s a growing conversation in retail and hospitality about the double standard frontline workers face: absorbing custo… more

There comes a point where you’ve mastered everything your current position has to offer, and staying starts to feel like standing still. Recognizing that moment in retail and hospitality is harder tha… more

What has helped you steadily increase your compensation over the years? Was it switching companies, moving into new locations, picking certain brands, or getting certifications?

“Why does a company give employees a handbook outlining rules on what to do and what not to do, require them to sign it before starting work, and then, when someone reports illegal activity in the wor… more

What job do you all recommend for someone who just left the preschool life?

How do you feel about 'exposure' or 'experience' being used as a justification for low pay in this industry, especially for roles like trainers, shift leads, or opening teams? Have you… more