A customer just gave me a Starbucks gift card and asked me to get a hot chocolate for myself. She said it was because she only gets to shop because we're working through the winter madness. Such a sweet thought! I don't even know if Starbucks has hot chocolate but I feel warmed up just by the gesture.

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That's lovely!

Love these customers! Wish there was more of them. The ones I interact with most often are completely miserable. Oh the joys of working in customer service...

How nice! It’s good to know that customers keep us in mind, especially during the holiday season.

Never had an experience like that. You're lucky you got to be on the receiving end of such a thoughtful and sweet gesture :)

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