Working from home in customer support provides so much flexibility as a stay at home mom. I can take care of the home, my babies and work without feeling guilty ….talk about mutli-tasking!

Anyone else already dreading to go back to work?😩 just imagining losing more sleep by having to drive in on some days and then deal with pumping at work is giving me anxiety. Wish I could just work from home forever or figure out another way to make money..

I think my parents need therapy but being Indian parents they don’t believe in therapy. Has anyone had any success in convincing their parents to go? Is it too late because of their age?

I made a mistake. I talked with the ex this morning. He said he misses me. And that while he walk talking to the other woman, he wished he was talking to me instead. And when he saw that I didn’t respond to his texts, he drank a shit ton. And then called this morning.

He’s not willing to commit to the other women because he’s not over me.

I need to block him.

Spending a weekend with my fiancé’s family out of town and quite literally my future FIL burps out loud 10x a day with no shame and his mom is a narcissistic monster in law just have no clue how these bizarre ppl created such a lovely person in my fiancé. Don’t need advice, just want to bitch. Can anyone relate??

WFH parents - what’s your routine and how old are your kids? Struggling to find one for me.

Hi... I have got below offers.. Can anyone please let me know which company is better to join in terms of wlb and quality of work. Tcs - pune - 15.25fixed + 1.5L variable pay Cts - pune - 18 fixed + 70k variable + 1L jb Wipro - Bangalore - anz client - 18 fixed + 2L variable + 50k jb Global logic - Hyderabad - 20 fixed - Google client

Hi Fishes, Wanted to know the work life balance and culture at Fractal Bangalore location . Got offer as an Analytics Consultant in the SupplyChain team. If anyone worked in the past or currently working please comment and hit the like button too 🙏. Thanks in advance ☺

Hello fishes of LTI!
How is WLB in LTI. I am joining LTI next month currently working in Capgemini. WLB in Capgemini was good. Can I expect the same in LTI?

Howz the work life balance of a Senior Consultant in tech consulting in a client facing role?
Skills: Java 8, Spring Boot.

Please do answer with respect to EY India only.

Role will be as a tech lead in java development team.

Client probably HSBC.

Few days left in Notice Period.

Why is it that a lot of couples I know living in big cities are in open relationship?

Hello Everyone!

I am an ETL Developer with 9+ YOE. I have job offers from the below companies with almost same compensation. Can you suggest which is a good option to join if job security and work life balance is of priority?

1. Luxoft India LLP (A DXC acquired company)
2. HCL Technologies
3. Legato Health Technologies
4. Cognizant Technology Solutions

Looking forward for your feedback and suggestions.

Thank you in advance.

How practical is living as a single parent in Europe (scotland/Norway)?

Hi All,
I am joining EY GDS next month. I have heard a lot about hectic work hours in EY and no work life balance. Is it true? If yes, how many hrs working should we expect in a day to be mentally prepared.

SIL and BIL told us excitedly last weekend that she was pregnant (had literally just found out, so barely four weeks). This week she tells us she’s not pregnant anymore :(. They did not seem super torn up about it and were very practical about it. We said how sorry we were, etc etc. should I do anything else? Should I not mention it again unless they do?

Billing almost 70 hours a week with no end in sight and poor leadership. Struggling hard to hit meetings but still trying to check in w support. Any advice?

How is the wlb in legato

I’m looking to get into the banking world. I have 3 yoe in FinTech as an analyst and a manager. I’m interested in becoming an analyst at JP Morgan or Raymond James. Can anyone share what the WLB would be as an analyst? Or any suggestions on other companies I’m not thinking of? Located in Tampa, FL.

I am looking for opportunities in Dubai.. I have a PhD, 2 postdoc fellowships, have experience managing projects throughout my PhD and postdoc, currently senior consultant (i focus on systematic lit reviewss). Experienced scientific writer with over 30 peer reviewed articles. IQVIA in Dubai is one place am hoping to try. Can someone help point out what other industry I can fit into - i am mainly looking for a good work life balance.. any examples of companies in Dubai you can share?

Do you ever wish you could just go home at 6, play with your kids till they fall asleep, and then have a glass of wine with your wife before an early bedtime & sleep 8 hours?

Happy short month

I think everyone will agree with this that in last 1-2 years we have seen a tremendous change in Indian IT industry and tremendous growth in Salaries and negotiations. Can someone explain me the factors that are triggering it even when the world markets are in huge correction phase and we are also seeing layoffs and revoked offers.

While applying for a job after drawing one month salary in current company should I mention the current company in my resume? I'm ready to freshly negotiate based on previous CTC

Hi everyone, I am looking to join a team ! I have 4 years of recruiting experience within the healthcare and staffing industry. I would love a remote position or on-site positions within the DMV area. Please let me know if you know of or have any opportunities available. Thank you !

Hi Folks,

Any idea on the virtusa Citi Bank project, I have been offered for the managerial position and looking out for some real time experience from the guys who are already into the project

Hi All,

I am looking forward to join Nike for the collection analyst position ( job Id 33911 )
Can anyone refer me ??

Thanks in advance

Made an "insensitive comment" at the office today. Said, James Bond can't be a woman if James Bond is a guy. Psyching myself for the upcoming HR classes.

I'm starting to realize that a lot of my life problems are from me trying to treat my depression with alcohol. This is the most sober I've been in a long time and generally I feel a lot better but it would be so easy to get drunk. Physically the consequences are what are keeping me from doing it. It makes me feel really good though and I miss the high, I am grateful that I can resist it now but at least temporarily it was a cure that worked it made me feel accepted and whole.

Anyone actually use the Networking feature here on fishbowl? Like yeah I see some of you with it on but do you actually use it besides thirsty dms?

I work as a Solution Specialist (sales rep) at an Authorizer Verizon retailer. Phone/wireless sales is not something I want to do forever. I have 4 years mobile sales experience and 3 additional years of niche sales/ customer service experience. I’m feeling stuck and every career/job move fells it is a step backwards. Does anybody have any advice on how to power through this or what other routs I could go?

What would be a competitive earning for a Director of Sales at a SaaS company in Israel?

Polling those willing to share. What is your OTE? And does your base comp ever increase based on performance or a merit increase?

Hello, I'm Catherine, I'm a recruiter looking to hire a Dental Hygienist $45-$50 per hour and a Front Desk/Patient Coordinator pay rate is $15-$25 per hour. In Norcross, GA. Both Full Time. Anyone interested?

How much do we get paid

Hi Guys, Which is better to join in terms of WLB & Learning and Brand? Only 5 days left pls help🙏 Crisil : 25 fixed (Pune)
( Merck KGA : 22 f+ 2.5 var (banglore)
YOE : 8, Data Analyst CRISIL Merck

Anyone have experience with buying a used car through a car buying consultant? Genuinely curious to see if the network, experience they bring can help me land a better deal than doing it on my own.

What would be your fake customer support name if you could choose and why? I’ll go first “Karen.”

How have the skills needed for working in customer support changed over the past decade?

Managers, how do you help your customer support team avoid burnout?

More people are jumping to social media as an effective customer service tool. Why? 1) Email support takes forever. 2) No one wants to read the help page anymore. 3) It's a hit or miss getting in contact with great sales rep

When you’re applying for customer service jobs, do you customize the resume objective for each?

Have you ever been the customer support that saved the day? See! Not all heroes wear capes😌

How do you prevent the negativity of your job from impacting your personal life?

I always consider it a win when I can make a customer laugh, it makes conversations run so much smoother

It’s time we collectively stop agreeing to be abused by customers just because management thinks we should.

If you want a happy customer, it starts with an happy employee. Keep your customer support agents equppied with proper tools and training. HAPPY EMPLOYEES HAPPY CUSTOMERS

Are you worried about how quickly AI support is growing?

How to stop customer service from ruining your day?

Hiring managers, what do you look for as you’re going through resumes?

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

Can I still work as a telemarketer even though I have a noticeable accent? People don't say they can't understand me but they seem relieved when they get to talk to somebody else. My boss acts like I'm not very good at the job and I think it's because some customers think I am an "outsider," for lack of a better term. I just want to fit in.

Do you feel working in customer support has made you a better customer?

Your most positive customer interaction?

Favourite coffee + favourite show + getting your work done? Best balance ever #customersupportperks😌

I cringe when I'm at a friend's house and they answer their phone, find out it's a telemarketer, and just hang up on them. It's so rude. They know I have to cold-call people at my job and you'd think they would at least act like they were more respectful of the job.

Creative ways to respond to customer concerns without sounding scripted?