Rising Star
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Anonymous User
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Visual Storyteller
Oh my God 😂
TLRY is the next GME!
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Definitely, lol. I spent a lot of time wearing the "employees come to me with very basic questions already answered in the employee handbook and then argue with me about my answer" hat.
Rising Star
Oh no that’s one of the worst ones!
Absolutely we do!!
At a previous employer it was recruiting and general administration. I worked with a team that specialized in different areas however and our department was very customer service focused. Our internal staff and our brand remained the focus. Are retention rate was pretty good due to our approach.
oops, meant to say "Our" retention rate and satisfaction was pretty darn good.
In recent weeks I've been wearing the winter hat, having to field a lot of calls because it's January. People want to know what changed in the benefits package and they either don't remember the email they got about it or they deleted it without reading it. I don't know why we bother.
Absolutely, no day is the same but also the same or at least the same vein— if you know what I mean.
My day consists of a lot of pacifying issues— trying to navigate matters with people regarding following the process, accountability, and tailoring clear messages lol. Sometimes it’s people asking about missing vacation time, sometimes one person for 2-3 weeks (a few days each week) saying i should have this— and looking at their records, they don’t already used up the ‘missing time’. Sometimes it’s emails > hr questions > recruitment > emails > benefits > sorta big issues arising at 2:30 with a very urgent ask and not realistic demands on timelines > emails > go home. Never a dull moment!
Chief
HR absolutely wears too many hats. I spend most of my time switching between problem solver, therapist, policy translator, and damage control, often all in the same hour.