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If they drive in circles, email Uber - they will look up the route your driver took and issue a full refund if you're telling the truth.
No but I've absolutely had them drive around in circles because they know I'm not a local
It doesn't affect them much. Their fare is almost entirely based on distance. You might just be getting shitty drivers (I had the same issue on a couple occasions).
Chicago is now doing guaranteed rates up front
The rate/minute is negligible to warrant driving slowly.
Help -> report an issue with that trip -> route issues. I've reported "inefficient" routes before and had someone respond with a refund in 2 hours
Sounds like a careful driver.
DC is starting flat rates as well. So much better knowing how much they are charging me the second I request it.