Confession: ever since moving up in seniority (my title on here isn’t updated) I am more sympathetic towards my former managers. Handling everything the best way at all times is not always possible as we are human and we learn as we go (some refuse to learn and admit mistakes but that’s besides the point). Also, I find that some junior members of the team can come off tone deaf and entitled at times - I recognise now that I was like that too when I was too “green” to know better.

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Yep. The hardest thing is because you have to wear many hats, navigate exe politics, protects your team but still deliver to your required commitments, and motivate, coach, mentor and provide professional growth ops for your team, something/someone suffers and there always is an imbalance you are try to correct. No one sees this unless you are already in it.

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It’s like when you are a kid you don’t realize what your parents went through until you become a parent.

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Oh gosh yes, the number of 25 to 35-year-old professionals that I had to coach (aka parent) so that they realise the world does not revolve around them, they need to control their temper, they need to hold realistic expectations, and they need to give other people/customers grace to be human, it’s just quite draining. I’ve now started teaching other people how to do that coaching, so I don’t have to do it all.

I also agree with wearing many hats has helped!

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