Do you find it suspicious when a candidate takes a long time to get back to you with copies of their degrees/transcripts? I've given this one candidate over a week to email them to me but she keeps asking for a little more time. Would you ask them what's causing the hold up? I've been meaning to, but I'm trying to be respectful and hold space to give her the time she needs to deal with the difficulty she's having. Am I taking the right approach?

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I don’t find it suspicious right off. I had a candidate who moved and was struggling to find papers and needed to replace everything. Try to tell them we understand it can take some time, but try to get a date set so the process can keep moving along.

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Absolutely, giving a candidate extra time shows empathy, especially if they indicate challenges. But after a week, it’s reasonable to check in gently—something like, “Just want to see if there’s anything we can assist with as you gather your documents.” It keeps communication open without pressure.

I don't really find it suspicious only because getting those things if you don't already have them can sometimes be a challenge. I would probably give her some grace but tell her you need them ASAP.

I dont think it's suspicious. I dont have copies of my own transcripts and would need to order them from my university which can take weeks.

Wouldn't your background check verify this candidates degree anyway?

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