getting asked for discounts constantly when they know its a hard " no " but keeps asking is crazy to me

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For some ppl it’s cultural. I’ve worked with various cultures over the years, and for some it’s like a game. They don’t feel good about the purchase unless they get some kind of win. They will push and push and push until they can walk away and say, I got a deal. Once you understand that, it makes it easier to work with them in the future, and I learn to give some small thing away so everyone leaves happy.

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Huh, that's a really great point. Funny how I recognize that when I travel but fight against it when I'm home. Time to think of extras I can throw in to help them get that win.

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